Isuzu Philippines Corporation (IPC) virtually concluded its 16th Isuzu Service Skills Olympics (ISSO) through an official awards ceremony last June 11, 2021. ISSO tests the knowledge and skills of service technicians, service advisors, and parts staff coming from Isuzu dealerships nationwide.
“It is very unfortunate that we cannot do our usual ISSO face to face. However, this year, we strive for excellence as we intend to continue to improve the technical skills capabilities of all aftersales staff and personnel,” said Mr. Wataru Miyamoto, IPC’s Vice President for Aftersales. “This pandemic caused a major disruption to our business. Please allow me to express my sincere appreciation to our dealers for all your continuous support to our ongoing aftersales programs despite these trying times,” he added, addressing the dealer participants.
IPC President Hajime Koso was also in attendance and congratulated the group not just for a successful ISSO run but also for the back-to-back achievement of a Triple Star Rating in the annual aftersales performance evaluation of Isuzu Motors Limited (IML). “Only 5 out of 33 countries worldwide received the esteemed rating. Being 1 of the 5 to receive the award proved that all the aftersales activities of the Philippines are of high caliber and top of the class in Isuzu network’s standard around the world. This will not be made possible without the efforts and cooperation of our dealers,” he said.
The local contest comprises of 3 categories that are joined by different aftersales team members. Each have equivalent weighted points that are used to determine the Dealer Grand Champion. This year’s individual honors went to:
- PARTS STAFF
-
SERVICE ADVISOR
-
SERVICE TECHNICIAN
Upon deliberation, listed below are the top 5 performers among the participating dealers:
| RANK | Dealer |
| 1 | Isuzu Bulacan |
| 2 | Isuzu Pasig |
| 3 | Isuzu Iloilo |
| 4 | Isuzu Makati |
| 5 | Isuzu Cabanatuan |
Isuzu Bulacan received the coveted title due to their consistent contributions. They were represented by:
IPC congratulates all awardees and is looking forward to new dealers joining future installments. Preparations are already underway for the I-1 Grand Prix – Isuzu World Technical Competition to be held, also digitally, from November 24 to 26, 2021 which will be participated by other Isuzu distributors in other parts of the world.
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